Conversational AI Assistants
An assistant that answers your customers on your website and WhatsApp, in Arabic and English, around the clock, and hands important conversations to your team.
Artificial Intelligence Solutions
AI Solutions
AI solutions designed around your data and processes, fluent in Arabic, and delivering measurable results.
Details
Service Information
We don't sell you a generic tool. We build a solution that knows your institution: its documents, its customers, and how it works. A solution that integrates into your existing systems and quietly saves hours of work every day.
Duration
AI solution timelines vary significantly based on complexity — from a few weeks for a focused AI assistant to a few months for solutions requiring custom model training and extensive testing.
Requirements
A clear picture of the problem you want AI to solve, along with access to relevant data sources. We assess feasibility and design the right AI approach for your specific use case.
Challenges
Facing these challenges?
- Hours lost every day to repetitive tasks: answering the same questions, entering data from documents, and sorting requests.
- Data keeps piling up, but you don't use it to make decisions.
- Your institution's knowledge is scattered across files, email, and the experience of a few key employees.
- You've tried generic AI tools, but they know nothing about your institution and don't handle Arabic well enough.
- You're concerned about sending sensitive data to external tools without knowing where it goes.
What We Build
What we build
Internal Knowledge Assistant
An assistant that answers your employees' questions from your institution's documents, policies, and manuals, citing the source behind every answer.
Intelligent Document Processing
Automatically extract data from invoices, contracts, forms, and scanned documents, and feed it into your systems.
Predictive Analytics
Forecast demand and sales, identify customers at risk of leaving, and detect unusual patterns in your data.
Automatic Classification & Routing
Classify incoming messages, complaints, and requests by type and priority, and route them to the right person instantly.
AI Agents
Agents that carry out multi-step tasks inside your systems, such as preparing reports or following up on requests, with human oversight on important decisions.
Text & Sentiment Analysis
Analyze customer reviews, surveys, and feedback to surface what needs your attention.
AI Integration Into Existing Systems
We add AI capabilities to the systems you already have, without replacing them.
Our Approach
How we make AI genuinely useful
We Start With the Problem, Not the Technology
First, we identify where time and money are being lost. And if AI isn't the right answer to your problem, we'll tell you honestly.
Measurable Results
Before we begin, we agree on clear success metrics, such as time saved or the share of requests handled automatically.
Human in the Loop
For sensitive decisions, AI suggests and people decide. We design every solution to know when to escalate to a person.
Data Privacy First
We choose providers and configurations that protect your data, and when needed, we offer open-source models running on your own servers, so your data never leaves your institution.
Arabic First
We test our solutions on real Arabic text from your daily work, in both formal Arabic and local dialects, not on translated examples.
Our Process
How We Work
01
Defining the Use Case
Together, we identify where AI can have the greatest impact and estimate the expected return.
02
Data Assessment
We review your available data and documents and make sure they're ready and of good quality.
03
Rapid Proof of Concept
We build a prototype you can test on real cases, so you see results before full investment.
04
Development & Integration
We build the complete solution and integrate it into your systems and workflows.
05
Testing & Evaluation
We measure accuracy and safety on real data and address the cases where the solution falls short.
06
Launch & Continuous Improvement
We launch, monitor performance, and keep improving based on real usage.
Why Us
Why ABA Technology?
01
AI Built on Solid Engineering
As a full-service software company, we don't deliver isolated AI experiments. We deliver solutions embedded in real systems that run every day.
02
We Understand Arabic and Its Context
We build solutions that understand how your customers and employees speak, write, and think.
03
One Complete Team, One Roof
AI, development, design, and infrastructure. A single team that takes your solution from idea to production.
04
Proven Experience
18+ projects delivered for 13+ clients across 10+ technology domains.
Our Projects
Our Projects in AI Solutions
A selection of projects delivered under this service.
AI
EduPro+
An AI platform that turns documents into something a learner can talk to, combining conversational AI, voice s...
View Project
Mobile
Grants AI
An intelligent grant-management solution built for a client in Saudi Arabia and delivered as completed — suppo...
View Project
Mobile
Medicare AI Assistant
An AI assistant for the healthcare sector that engages patients and answers questions about services, appointm...
View Project
Questions
Frequently asked questions
If you have repetitive tasks, large volumes of documents and messages, or data you're not using, the answer is probably yes. We start with a session to identify together where AI can make a real difference.
We build the complete solution: the logic, the integration with your systems, the interfaces, and how it handles your data. At its core, we use the most capable AI models available, or open-source models running on your servers, depending on your needs and privacy requirements.
Yes. We design solutions so that only the necessary data is accessed, choose privacy-protecting configurations, and offer fully on-premise deployment.
No system is infallible. That's why we measure accuracy before launch, ground answers in verifiable sources, and keep sensitive decisions in human hands.
Some solutions rely on AI services billed by usage. We explain these costs transparently before we begin and design the solution to be cost-efficient.
Start Today
Ready to build something great?
Talk to one of our engineers today and get a free project assessment.