A Complete Profile for Every Customer
All information, conversations, deals, invoices, and notes for each customer on a single screen.
Artificial Intelligence Solutions
AI-Powered CRM
All your customers, conversations, and opportunities in one place, with AI that tells you what to do next.
Details
Service Information
We build a customer relationship management system from scratch that mirrors your actual sales stages, unifies your communication channels, and makes sure your team never lets an opportunity slip.
Duration
CRM development timelines typically range from 6 to 12 weeks depending on the scope of features, integrations, and the level of AI functionality required.
Requirements
A clear understanding of your current customer management workflows and the specific pain points you want to solve. We assess your existing processes and design a CRM structure that fits your team's real operations.
Challenges
Does this happen in your institution?
- Customer data is scattered across Excel sheets, notebooks, and employees' phones.
- Leads reach out to you, then their follow-up gets lost among daily tasks.
- You don't know exactly where each deal stands or how your sales team is performing.
- WhatsApp conversations with customers are spread across different personal numbers.
- When an employee leaves, their relationships and customer knowledge leave with them.
The Basics
What is a CRM?
A Customer Relationship Management system is where your entire relationship with each customer lives: who they are, what they bought, what they said, and when to reach out next. It's your institution's memory that never forgets, and your team's tool for turning interest into deals.
What It Includes
What the system includes
Sales Pipeline
A visual board showing every opportunity and its stage, with stages designed around how your institution sells.
Follow-Ups, Tasks & Reminders
Automatic reminders so no follow-up is ever forgotten, with task assignment across the team.
Unified Communication Channels
WhatsApp Business, email, calls, and your website forms, all flowing into the same customer profile.
Quotations & Contracts
Create, send, and track quotations from inside the system.
Customer Service & Tickets
Receive support requests and complaints and track them through to resolution.
Reports & Team Performance
Reports on sales, lead sources, conversion rates, and individual performance.
Integration With Your Systems
Connect your CRM to accounting, your ERP, your website, and other tools.
Artificial Intelligence
What makes your CRM truly intelligent
Lead Scoring
The system scores every lead by likelihood to buy, so your team focuses on the strongest opportunities first.
Automatic Conversation Summaries
A clear summary of every conversation and call, so anyone on the team can catch up on a customer's history in seconds.
Next Best Action
The system suggests the most suitable next step for each customer: a follow-up, a quotation, or a special offer.
Message Writing Assistant
Helps your team write professional messages and replies in Arabic and English, fast.
Customer Sentiment Analysis
Detects the tone of customer messages and alerts you to unhappy customers before they leave.
Sales Forecasting
Estimates of expected sales based on your current pipeline and deal history.
Automatic Data Entry
Extracts customer details from messages and email and enters them into the system, no manual typing.
The Difference
Why a custom CRM?
Designed Around How You Sell
Sales stages, fields, and reports reflect your institution's work, not a one-size-fits-all template that fits no one.
Fully Arabic
Native Arabic interfaces, and an AI assistant that understands your customers' conversations in Arabic.
Free From License Fees
No subscriptions that multiply with every new salesperson you add.
Built for the Local Market
WhatsApp as a primary channel, multi-currency support, and integration with your local systems.
Our Process
How We Work
01
Mapping Your Customer Journey
We map the customer journey with you, from first contact to after-sale, and identify where opportunities are lost.
02
System Design
We design sales stages, screens, permissions, and reports, and present them to you before development.
03
Phased Development
We start with the essentials, then add channels, integrations, and AI features.
04
Data Migration
We migrate your customer data from Excel or any previous system.
05
Training & Launch
We train your sales and customer service teams hands-on, then go live.
06
Continuous Improvement
We analyze how the system is used and evolve it as your team grows.
Our Projects
Our Projects in AI-Powered CRM
A selection of projects delivered under this service.
Questions
Frequently asked questions
A CRM focuses on customers, sales, and communication, while an ERP runs internal operations such as accounting, inventory, and HR. We can build both and connect them into one ecosystem.
Yes. We connect it to WhatsApp Business, so customer conversations become part of their profiles in the system.
Yes. We migrate it from Excel or any previous system and verify its accuracy.
Yes. The interface is fully responsive, so your field sales team can use it from anywhere.
Not necessarily. You can start with a strong CRM, then add AI features gradually as your data grows.
Start Today
Ready to build something great?
Talk to one of our engineers today and get a free project assessment.